At JLM Handyman Services, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request our handyman, repair, or installation services, or communicate with us. By using our website or services, you agree to the practices described in this Privacy Policy and consent to the collection and use of your information as outlined below.
1. Information We Collect
To provide you with high-quality services, we may collect certain types of information, including:
Personal Information:
We may collect information that identifies you personally, such as your name, email address, phone number, service address, billing information, and any other details you provide when booking services, requesting quotes, or contacting us.
Non-Personal Information:
We may also collect information that does not personally identify you but helps us improve our services and website. This includes your IP address, browser type, operating system, pages visited, time spent on the site, and other analytics data.
Payment Information:
Payment details such as credit/debit card information may be collected securely through trusted third-party payment processors. We do not store sensitive payment information on our servers.
2. How We Use Your Information
The information we collect may be used to:
Provide the handyman, repair, and installation services you request.
Communicate with you regarding service appointments, quotes, inquiries, or updates.
Improve our website, services, and overall customer experience.
Send promotional emails or newsletters (if you have opted in).
Ensure the security of our website and prevent fraud or unauthorized activities.
We only use your information for legitimate business purposes and do not share or use it for unrelated activities.
3. Sharing Your Information
Your privacy is important to us, and we do not sell, rent, or trade your personal information. However, we may share your information in the following limited situations:
Trusted Service Providers: We may share your information with third-party service providers who assist us in delivering services, such as payment processors, IT support, web hosting providers, or analytics services.
Legal Requirements: We may disclose information to law enforcement, government authorities, or legal representatives when required by law or to protect the safety, rights, or property of JLM Handyman Services, our customers, or the public.
We require all third-party partners to maintain confidentiality and adhere to privacy standards.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze website performance. Cookies help us understand how visitors interact with our site, allowing us to provide better service and content.
You can manage cookies through your browser settings, including disabling them if you prefer. Please note that disabling certain cookies may affect website functionality.
5. Data Security
Protecting your information is a top priority. We implement industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include secure servers, encryption of sensitive data, and regular security audits.
However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Correction: You have the right to request access to the personal information we hold about you and correct any inaccuracies.
Deletion: You may request deletion of your personal information when it is no longer necessary for business purposes or if required by law.
Marketing Preferences: You can opt out of receiving marketing emails or communications at any time.
Information Requests: You may request details on how your data is collected, processed, and shared.
For any of these requests, please contact us at co*****@*****************es.com, and we will respond promptly in accordance with applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
JLM Handyman Services
Email: co*****@*****************es.com
Phone: 443-362-1179
Address: Germantown, MD 20874, USA
Our team is committed to resolving your concerns and ensuring that your privacy is respected at all times. Your trust is our priority, and we strive to provide secure, transparent, and reliable services to all our customers.